Refunds and Cancellations:
We do not offer refunds except in the rarest of occasions, but are happy to give you credit for future visits.
Holidays – Payment in full is charged
0-48 Hrs – Payment in full is charged
2-7 Days – 20% of service total is due (80% credit towards future visits)
An extra $10 per visit is added to the following holidays:
New Year's Eve and New Year's Day
Thanksgiving and the Friday after Thanksgiving
Christmas Eve and Christmas Day
All payments due prior to the first date of service. Can be paid by check, cash or using debit/credit/PayPal.
When you schedule visits, we will approve the schedule and send you a separate email with invoice attached. You can pay online using the link in the email, or leave cash or check for us at your home so we can pick it up at the first visit.
If you are out of our 10 mile zone of service area, we may still be able to do your visits, but there will be a $10 per visit mileage fee to cover the extra travel time and gas costs.